Artmatter Legal & Policies

Legal & Policies

This page provides access to all legal documents, policies, and guidelines governing the use of the Artmatter platform. Please review the applicable documents carefully. Certain policies apply only to specific users (such as Artists or Customers).

Last updated: November 24th, 2025

General Terms

Core terms and privacy disclosures governing all visitors, accounts, and transactions.

Terms of ServiceEN / ID

Governs access to and use of the Artmatter website, platform, and services.

Explains how personal data is collected, used, stored, disclosed, and protected.

Cookie Policy

Details the use of cookies and similar technologies on the Artmatter platform.

Artist Policies

Terms governing creators, licensing rights, listing standards, and commission payouts.

Artist AgreementEN / ID

Terms governing artist participation, licensing, commissions, content & upload guidelines, and payouts policy.

Content & Upload Guidelines

Payout Policy

Customer Policies

Customer purchase terms, custom orders, delivery guarantees, and resolution handling.

Refund & Replacement Policy

Describes final sale terms and how damaged or defective products on arrival are handled.

Platform & Community

Intellectual property protection, community standards, and platform safety guidelines.

Explains notice-and-takedown procedures, copyright infringement reports, and rights holder protections.

Acceptable Use Policy

Defines permitted and prohibited activities across the Artmatter platform and services.

Community Guidelines

Outlines expected behavior and standards to foster a respectful and professional art community.

Have questions regarding our legal documents?

Our legal and compliance team is available to assist with any clarifications or intellectual property inquiries.

[email protected]